Privacy Policy

RPM Garage Door & Gate Services takes the security and privacy of your personal information very seriously. We are committed to safeguarding your personal data and will not trade, sell, or rent your personally identifiable information. For a comprehensive review of our privacy practices, please read below.

RPM Garage Door & Gate Services Privacy Policy

At RPM Garage Door & Gate Services, we are dedicated to protecting your privacy. This Privacy Policy applies to the RPM Garage Door & Gate Services website (referred to as “Website”) created and maintained by RPM Garage Door & Gate Services (collectively “RPM Garage Door & Gate Services” or “we”, “us”, or “our”). We have established this Privacy Policy to inform you about the type of personal information we may collect during your visit to our Website, why we collect your information, how we use it, when we may disclose it, and how you can control your personal information.

Please note that the practices described in this Privacy Policy apply only to information collected from this Website and, where applicable, from the Website’s Customer Service Department. They do not reflect our practices regarding information collected from other websites we manage or through offline means.

By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use the Website. We may update this Privacy Policy from time to time, and the date of the latest revision will be available at the bottom of this page. Continued use of the Website following changes indicates your acceptance of those changes.

If you have any questions about this Privacy Policy or if your concerns are not addressed here, please contact us by email at info@rpmgaragedoor.com.

What Information About Me Is Collected and Stored?

RPM Garage Door & Gate Services is committed to ethical practices in all our processes and protecting your privacy. We do not sell, barter, or rent your personal information to any outside organization or individual. Our privacy policy ensures we only collect the information necessary to provide you with the services you request. Therefore, the information we collect and store depends on how you interact with our Website and services.

Personal Information

We collect and store information that you enter on our Website or provide through our Customer Service Department. For example, when you create an account or place an order, we collect information such as your name, billing address, shipping address, email address, phone number, and credit card details. This information is used to fulfill your orders, process payments, send order and shipping confirmations, and provide customer service. Additionally, registration may be required for certain areas of the Website where you voluntarily provide personal information, such as community postings or feedback. Some of this information may also be used to contact you about promotions, new products, or special offers unless you have opted out of receiving such communications.

Anonymous Information

While you use our Website, we may collect certain information that does not personally identify you (“Anonymous Information”). This includes data collected from “traffic data,” such as your IP address, browser information, and reference site domain name. This information helps us analyze and improve our Website and provide a better user experience.

Use of Cookies and Tracking Technologies

We do not use spyware to collect information from your computer. However, like many websites, we use “cookies,” which are small files stored on your computer’s hard drive by your browser. Cookies help us recognize returning users and enhance their experience, such as keeping items in a shopping cart if you leave the site. Most browsers accept cookies by default but allow you to disable them. We recommend keeping cookies enabled for an optimal experience on our Website. We may also use cookies from third parties that are not governed by our cookie policy.

Newsletters

We collect email addresses and zip codes from subscribers to our newsletter. This information is not shared with third parties, except as described below. You can unsubscribe from our newsletter at any time by following the instructions provided in each newsletter.

Information Collected from Children

We do not knowingly collect or solicit personal information from individuals under the age of 13. If you are under 13, you should use our Website only with the involvement of a parent or guardian and should not provide any personal information to us.

How We Use Your Information

Aside from what is described in this Privacy Policy, we do not use or disclose your personal information except as necessary to provide the services you request. You will be given an opportunity to opt out of such uses if we seek to authorize them.

Customer Service and Feedback

We may use your personal information to process orders, provide customer service, monitor compliance with our Website’s policies, or for feedback and improvement purposes. If we intend to publicly post any of your personal information (e.g., in a testimonial), we will notify you in advance and give you the opportunity to prevent such posting.

Use of Anonymous Information

We use Anonymous Information to understand how users interact with our Website and to enhance their experience. We may also use or share Anonymous Information in ways we deem appropriate or necessary.

Third-Party Agents

We occasionally engage third-party agents, affiliates, and partners to perform functions on our behalf, such as advertising, analytics, payment processing, and customer service. These parties have access to the personal information needed to perform their tasks and are contractually obligated to protect its confidentiality. They may not use, sell, or modify this information except to provide the requested services.

Transactional Partners

We may share non-personal information with partners and others periodically. Examples include aggregate data on the number of visitors to our Website or purchases of certain products. This information is generally shared in an aggregated format.

Emergency Situations

We may use or disclose personal information if required by law or in good faith to: (a) comply with legal obligations or legal processes; (b) protect and defend our rights, property, or users; and (c) act under emergency circumstances to protect the safety of our affiliates, agents, users, or the public.

Links to Other Websites

Our Website may contain links to other websites operated by us, our partners, or third parties. Please be aware that our Privacy Policy does not apply to these other websites. They may have their own privacy policies and practices, so we encourage you to review them.

Contests and Sweepstakes

When we run contests or sweepstakes on our Website, we will provide specific rules on how the information you provide will be used and disclosed. Personal information will only be collected if you voluntarily provide it to us or our sponsors.

Public Areas

Any information you post in public areas such as message boards or feedback sections becomes public information and is not covered by this Privacy Policy. Please exercise caution and do not post personal information that you wish to keep confidential.

Governing Law/Assignment

This Website is operated in the United States and is intended for users from the United States. U.S. law governs any disputes, including those related to privacy or data security.

We may transfer your information to a new organization in the event of a business change, such as a merger or acquisition. We will endeavor to ensure that the acquiring party follows the practices described in this Privacy Policy.

Changes to This Policy

As we continue to enhance our Website, we may introduce new features and services. If these changes affect our Privacy Policy, we will update this document accordingly. We will post significant revisions to inform you about what information we collect, how we use it, and whether we disclose it. We recommend reviewing this Privacy Policy periodically to stay informed of any changes.

Opt-Out and Correction Procedures

You can opt-out of receiving promotional emails and newsletters at any time. We provide options to make your preferences known when we collect your information. You can also update your preferences by following the “unsubscribe” instructions in our emails.

Contact Us

For questions regarding this Privacy Policy, please contact us